Your privacy is not merely a legal obligation for cm2bet — it is a core value we hold firm. This document transparently explains how we collect, use, store, and protect your personal information when you use the cm2bet platform.
This Privacy Policy describes cm2bet's privacy practices and applies to all services provided through the cm2bet.biz website and all related platforms. By using cm2bet's services, you agree to the terms of this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Cm2bet ("we", "our platform", or "cm2bet") takes seriously its responsibility to protect the privacy and security of every user's personal data. This Privacy Policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines set by the relevant authorities in Malaysia.
We understand that trust is the foundation of every relationship we build with players on the cm2bet platform. Whether you are depositing via Touch 'n Go eWallet, DuitNow, or FPX, playing baccarat or betting on a Malaysia Super League match, or reaching out to our support team — every interaction involves your personal data, which we handle with the utmost responsibility.
Our privacy commitment is straightforward: we only collect data that is genuinely necessary, we use it solely for legitimate purposes, we never sell it to anyone, and we protect it with the best security technology available.
cm2bet's Core Principles: Your data belongs to you. cm2bet acts as the custodian of your data — not the owner. We retain your data only for as long as it is necessary, and you always have the right to know, access, and request the deletion of your data.
Cm2bet collects the following categories of personal data from our users. We limit data collection strictly to what is necessary to deliver a secure, high-quality service.
Cm2bet collects personal data through several different channels as you use our platform:
The majority of the data we collect is provided directly by you during the account registration process, identity verification (KYC), deposits or withdrawals, and when you contact our support team. This data is provided consciously and voluntarily by you.
When you use the cm2bet platform, our systems automatically record certain technical data such as your IP address, device type, session activity, and usage patterns. This data is collected using cookies, web beacons, and industry-standard tracking technologies.
In certain situations, cm2bet may receive your personal data from legitimate third parties, including identity verification service providers, payment providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, as well as fraud prevention service providers.
Cm2bet has never purchased personal data lists from third-party data brokers. Every piece of data we hold about you comes from your direct interactions with our platform or through the service providers you use to interact with cm2bet.
Cm2bet uses your personal data solely for legitimate purposes. Below is a full list of the purposes for which your data is used, along with the legal basis for each:
Cm2bet does not sell, rent, or trade your personal data to any third party for marketing purposes. Your personal data is shared only in the following limited and necessary circumstances:
Cm2bet shares necessary personal data with service providers that help us operate the platform, including local Malaysian payment service providers (Touch 'n Go, DuitNow, GrabPay, FPX, and others), licensed gaming software providers, identity verification service providers, and secure cloud infrastructure providers. All such providers are subject to strict confidentiality agreements with cm2bet.
Cm2bet may disclose your personal data when legally required to do so by Malaysian authorities, such as the Securities Commission, Bank Negara Malaysia, or pursuant to a valid court order. In all such instances, cm2bet will endeavour to notify you where disclosure is permitted by law.
In normal operations, personal data may be shared among entities within the cm2bet group for internal administrative purposes, subject to equally stringent data protection controls.
Our Commitment: Every third party with whom we share your data is bound by strict data protection agreements. They are only permitted to use your data for the specific purposes directed by cm2bet and are prohibited from using it for any other purpose.
Cm2bet implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
All data transmitted between your browser and cm2bet's servers is encrypted using 256-bit SSL/TLS protocol — the same standard used by Malaysia's leading banks.
Sensitive data stored in cm2bet's databases — including passwords, financial information, and verification documents — is encrypted using robust AES-256 encryption.
The cm2bet network is protected by multi-layered firewalls and an intrusion detection system (IDS) that monitors traffic in real time, 24/7.
Cm2bet staff are granted access only to the data necessary to perform their respective duties. All access to sensitive data is logged and audited on a regular basis.
Cm2bet data is automatically backed up daily to geographically separate data centres, ensuring no data loss even in the event of a serious technical failure.
Cm2bet conducts penetration testing and security audits carried out by independent cybersecurity firms at least twice a year.
While cm2bet takes all reasonable precautions, no security system is 100% guaranteed. You also play a role in keeping your account secure — use a strong password, never share your login credentials, and enable two-factor authentication (2FA).
Cm2bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Validity Period | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Required for core platform functions — login, gaming sessions, and security | Session / 30 days | No (will disrupt functionality) |
| Performance Cookies | Collecting usage data to help us improve the platform | 1 year | Yes |
| Functional Cookies | Saves your preferences such as language and display settings | 1 year | Yes |
| Analytics Cookies | Helps us understand how players use the cm2bet platform | 2 years | Yes |
| Security Cookies | Detecting suspicious activity and preventing fraud | Session | No (critical for security) |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the cm2bet platform, including your ability to log in or place bets.
Cm2bet retains your personal data for as long as your account remains active and for the period necessary to fulfil the purpose for which the data was collected. Below are the general guidelines for our data retention periods:
Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.
As a player on the cm2bet platform and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 business days.
You have the right to request the correction of any inaccurate or incomplete personal data. Please log in to your account or contact cm2bet support.
You have the right to request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose.
You have the right to object to the processing of your personal data for direct marketing purposes. We will cease such processing immediately.
Under certain circumstances, you have the right to request that cm2bet restrict how we process your personal data while a dispute is being resolved.
You have the right to receive your personal data in a machine-readable format and to transfer it to another service provider of your choice.
To submit any request related to your privacy rights, please contact us by email at privacy@cm2bet.biz or via our 24/7 live chat. Please include your full name and account number to expedite the process. We are committed to responding to all requests within 14 business days.
The cm2bet platform is strictly prohibited for use by individuals under the age of 18. cm2bet does not knowingly collect or process personal data from minors. Our registration process includes age verification, and we employ technology to detect and prevent sign-ups by underage individuals.
Should cm2bet discover that personal data of a minor has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account. If you believe that your child or any individual under the age of 18 has used the cm2bet platform, please contact us immediately at support@cm2bet.biz.
The cm2bet platform may contain links or integrations with third-party services such as payment providers (Touch 'n Go, DuitNow, GrabPay, ShopeePay, Boost, FPX), licensed game providers, and identity verification services. Once you follow a link to an external website or service, cm2bet's privacy policy no longer applies.
Cm2bet is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each service provider you engage with when using the cm2bet platform.
Nevertheless, cm2bet exercises due diligence in selecting only service providers whose data protection standards are equivalent to or higher than our own.
Cm2bet reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to users via in-platform notifications or email at least 7 days before the changes take effect.
The "Last Updated" date displayed at the top of this page will always reflect the most current version of this Privacy Policy. Your continued use of the cm2bet platform after any amendments take effect will be considered your acceptance of the revised policy.
We encourage you to review this page periodically to stay informed about how cm2bet protects your privacy. For any enquiries regarding this Privacy Policy, please contact us via:
This Privacy Policy is governed and interpreted in accordance with the laws of Malaysia, specifically the Personal Data Protection Act 2010 (PDPA) and its regulations. Any privacy disputes that cannot be resolved internally may be referred to the Personal Data Protection Commissioner of Malaysia.
Six pillars that keep your personal data safe with cm2bet at all times
We only collect data that is truly necessary to provide our services. No excess data is gathered just to "play it safe".
Cm2bet has never sold, rented, or traded your personal data to any party for commercial purposes, and never will.
We clearly inform you of what data we collect, why we collect it, and who can access it. No hidden agendas.
Primary data for Malaysian users is stored on servers located within Malaysia, in full compliance with PDPA data protection requirements.
All of cm2bet's data protection practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
In the event of a material data breach, cm2bet is committed to notifying affected users within 72 hours in accordance with PDPA guidelines.
Your data is protected to the highest standards. Register now and enjoy a safe, fair, and exciting gaming experience. Deposit via Touch 'n Go eWallet, DuitNow, or FPX in just seconds.